This guide provides a step-by-step walkthrough for initiating a pay-as-you-go charging session at an EVCS station using the QR code scanning method with your phone's camera.
This is one of several ways to initiate a charging session, offering a convenient, phone-based approach. Other methods include using a credit card reader (where available), an RFID card (for enterprise customers and site operators), or scanning a QR code through the EVCS mobile app.
Getting Started
Our charging stations are equipped with QR codes that simplify the pay-as-you-go charging process. Follow these steps to begin:
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Open your mobile device's camera: Launch the camera app on your smartphone or tablet.
- Locate the QR code on the charging station: These are typically found on the front of the charger, but may be located on the side of some Level 2 stations.
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Point your camera at the QR code: Position your device's camera so the QR code is clearly visible within the camera's viewfinder.
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Tap the web link: After scanning the QR code, a web link will appear, usually below the QR code on your screen. Tap this link.
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Review station details: You'll be redirected to the EVCS web app, which displays station-specific information such as the location name and address, cost per kWh, maximum charging speed, and preauthorization information. Take a moment to review these details.
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Start charging session: Tap the "Next" button on the web app to begin the pay-as-you-go charging process.
Payment and Confirmation
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Add your payment information: You can choose from the following payment options:
- Credit Card: Enter your credit card details securely.
- Apple Pay (iOS): Use Apple Pay for a quick and easy checkout.
- Google Pay (Android): Use Google Pay for a quick and easy checkout.
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Review payment information: Double-check your payment details for accuracy before proceeding. Apple Pay and Google Pay users will also be prompted to confirm their payment.
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Enter your phone number (Required): Provide your phone number to receive charging updates and a digital receipt via SMS. This is a convenient way to track your charging progress and expenses. Click "Next" when ready.
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Review your phone number: The screen will display the phone number you entered for charging updates. You can either click "Next" or click the "Back" button at the top to re-enter the phone number.
Plugging In and Charging
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Plug in your vehicle: Connect the charging cable from the station to your vehicle's charging port. Ensure a firm connection to your vehicle, then click "Next" when ready.
- Preparing to Charge: The EVCS web app will now attempt to initiate the charging session. You'll see a "Preparing" message on the screen, indicating that the system is getting ready to charge your vehicle. This process could take a few seconds.
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Charging status page: Once complete, you will be redirected to the charging status page. This page displays real-time charging information, including the amount of energy delivered and the estimated time remaining.
Ending Your Session
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End charging session: When your vehicle has reached your desired charge level, you can end the charging session either through the EVCS web app by clicking "End Charging Session" or directly at the charging station (depending on the station's capabilities).
- Note that some vehicles (as well as specific EV charging stations) have a configurable maximum charge percentage (typically 80%) which may cause the session to end earlier than expected.
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View receipt details: After the session ends, you can view your detailed receipt on the web app. You will also receive a copy via SMS.