Getting Support
If you need assistance with an Aerovironment (AV) or Webasto charging station, please note that EVCS is not affiliated with Webasto and does not operate Aerovironment charging stations in Oregon, Washington, or any other locations.
For support with public or private Aerovironment/Webasto charging stations, please contact Webasto directly:
Phone: 1-888-833-2148
Menu option: Press 2 for customer support, instead of the star (*) symbol
EVCS Does Not Support Private/Home Charging Stations
EVCS provides support only for EVCS-branded public charging stations. We do not own, install, operate, or provide customer support for any private home charging stations, including those manufactured by Webasto or other brands. If you need assistance with a home charger, please contact the manufacturer directly.
EVCS and the West Coast Electric Highway (WCEH)
In 2022, EVCS acquired and upgraded the West Coast Electric Highway (WCEH) network in Oregon and Washington. As part of this project, all former Aerovironment chargers were replaced with EVCS-branded charging stations. You can read more about this project here:
How to Identify an EVCS Charging Station
EVCS charging stations can be identified by:
- EVCS branding on the charger
- A QR code and station ID on the front of the unit (see examples below)