EVCS

Getting Started

• Frequently Asked Questions
• How do I start a charging session?
• How do I open an account?
• I forgot my password
• How much does it cost to charge and how do I pay?

Subscription Plan

• The app is not recognizing my subscription plan
• I forgot to cancel my subscription plan
• How do I cancel my subscription plan?

Billing

• I'd like a refund
• There is a $50 charge on my card

Troubleshooting

• Can't stop the charging session
• The charger won't start
• The charging speed is too slow