If you received a password reset email from EVCS and you didn't request one, it's most likely because someone accidentally typed in your email address while trying to reset their own password. If you did not request the password reset, you can safely disregard the email; your password will remain unchanged.
Why We Send These Emails
We send these emails only to the email address on file as a security measure to make sure only authorized users can reset passwords, which helps keep your account protected. Here are some optional recommendations:
- Check Your Account Activity: If you're a little concerned, log in to your EVCS account and review your recent charging activity. Look for any charging sessions or account changes you don't recognize.
- Consider Changing Your EVCS Password: While it's not necessary in this case, you can always change your password to something strong and unique for added security.
- Secure Your Email Account: If you suspect someone might be trying to access accounts using your email, it's advisable to check your email account for any unusual activity, such as unrecognized login attempts, detail changes, or suspicious emails. Consider updating your email account password for an extra layer of security.