Initiating a Charging Session with a Credit Card Reader

This guide outlines how to start a charging session using a credit card reader at a compatible Level 3 (DCFC) EVCS charging station.

• For station-specific charging instructions, visit our How to Charge page.

Getting Started

1. Plug in your vehicle: Ensure your vehicle is turned off before proceeding. Select the correct charging plug for your vehicle and firmly plug it into your vehicle's charging port.
2. Locate the Credit Card Reader: Many EVCS Level 3 charging stations are equipped with a credit card payment terminal to allow for direct payment. Look for a credit card icon or a designated area to use your card. Please note: The appearance and location of the credit card reader can vary depending on the specific charging station model.
3. Initiate Payment at the Reader: Follow the on-screen prompts: (if the station has a display) or the instructions indicated near the card reader: 
   • Swipe Card (if applicable)
   • Insert Chip Card into the slot until prompted.
4. Charging Session Authorization and Start: After your payment information is successfully processed, the charging session will begin automatically. You may need to press a Start button on the front panel.
5. Monitoring your Charging Session: For stations equipped with an LCD screen, monitor your progress directly on the display. For charging stations without an LCD screen, please refer to the indicator lights on the station for charging status.
6. Stopping the Charge: Follow the on-screen prompts or use the designated Stop Charging button on the station. Note that some vehicles may cause the session to end earlier than expected due to a configurable maximum charge percentage.
7. Unplug Your Vehicle: Once the charging session has ended, carefully disconnect the charging plug from your vehicle and return it to the cradle.

Examples of Credit Card Readers

The appearance and location of the reader can vary by station model. Here are a couple of examples of what the reader might look like: