Deleting your EVCS account is a permanent action and the account cannot be recovered once the process is complete. This guide walks you through the necessary steps.
Before deleting your account
Before proceeding, please note the following critical details:
Check Subscription Status First
Customers often attempt to delete their account when they only intend to cancel a subscription plan. If you are looking to modify or cancel your subscription, we strongly recommend checking our dedicated article: Upgrade, downgrade, or crossgrade your subscription plan for details on how to review and change your plan.
Preserve Your Records
Before deleting your account, please be sure to review any history information you may want to preserve for your records through the Profile section of the EVCS app. Users who delete their EVCS account will have their account and all associated personally identifiable information removed from EVCS and will no longer be able to access account details such as:
- Name, Email address, Phone number
- Credit card details
- Charge history
- Payment history
Delete your EVCS account
- Sign into the EVCS app.
- Tap the Profile button in the lower-right corner of the screen.
- Tap Account Details.
- Tap Delete Account.
- Once you are ready, click the Confirm button to finalize the cancellation.
Should you wish to create a new account in the future you may follow the instructions in our article: How do I open an account?