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Start a charging session

  • Updated

You can start a charging session with EVCS using one of the following methods:

Using the EVCS app (with a subscription)

  1. Open the EVCS app.
    • Tap the Charge button at the bottom of the screen.
  2. Scan the QR code on the station, or enter the Station ID manually (located just below the QR code sticker).
    • Tap Next.
  3. Tap Start Charging.
  4. Plug in your vehicle, then tap Yes, Start Charging.
    • Wait for the charging session to initialize.
  5. You can monitor charging progress from the charging screen.
    • Kilowatt hours will be deducted from your subscription plan.
    • Any overages will be billed at the standard overage rate.

Using the EVCS app (no subscription)

  1. Open the EVCS app.
    • Tap the Charge button at the bottom of the screen.
  2. Scan the QR code on the station, or enter the Station ID manually (located just below the QR code sticker).
    • Tap Next.
  3. Tap Start Charging.
  4. Plug in your vehicle, then tap Yes, Start Charging.
    • Wait for the charging session to initialize.
  5. You can monitor charging progress from the charging screen.
    • Kilowatt hours will be billed at the standard Pay As You Go rate listed for that station.

Using the station QR code + your camera app

  1. Open your mobile device's camera app and point the camera at the QR code. Make sure to hold the camera steady for 2-3 seconds for the web link to appear on-screen.
  2. Tap the link to be directed to the EVCS web app.
  3. Review the station rate details then tap Next.
  4. Select your payment preference:
    • Credit Card
      • Fill out your card details.
      • Tap Submit when ready.
    • Apple Pay 
      • Tap Submit.
      • Confirm your payment when prompted.
  5. Enter your phone number to receive charging updates, then tap Next.
    • Confirm your phone number by tapping Next.
  6. Plug in your vehicle and tap Next.
    • Wait for the charging session to initialize.
  7. You can monitor charging progress from the charging screen.

Using the station card reader

  1. Tap, swipe or insert your credit card into the charging station card reader.
  2. Follow the on-screen instructions to charge your car.

Using an RFID card (enterprise customers)

  • Tap your EVCS-provided RFID card on the "Tap card here" pad.
  • Follow the on-screen instructions to charge your car.

For station-specific charging instructions, visit our How to Charge page.